Privacy Policy
This Privacy Policy describes how In Support LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, services, or communicate with us.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, request information, contact us for support, or communicate with us. This may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (if applicable)
We may also collect limited technical information such as browser type, IP address, and usage data to improve the functionality and security of our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Respond to inquiries and support requests
- Process transactions when applicable
- Send service-related notifications
- Improve our website and services
- Communicate updates related to services you request
We only use personal information as necessary to provide requested services and operate our business.
3. SMS Communications
If you contact us via SMS or provide your mobile phone number to request information or services, you consent to receive SMS communications from In Support LLC related to your inquiries or requested services.
Messages are sent only in response to user-initiated requests or interactions. Message frequency varies depending on user activity. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for marketing or promotional purposes.
SMS communications are used solely to provide the services or information requested by the user.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers that help us operate our website or services, provided they agree to keep this information confidential and only use it for the purpose of providing services on our behalf.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time.
You may also opt out of certain communications from us, including SMS messages by replying STOP, or marketing emails by following the unsubscribe instructions provided.
7. Cookies
We may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to disable cookies, though this may affect certain features of the website.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, you may contact us at:
In Support LLC
117 Bernal Rd. #300
San Jose, CA 95119